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Marriott International

Engaged Employer

Not for me - Customer Service Associate Marriott International Employee Review

1.0
Dec 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Set schedule I guess? Very easy work.

Cons

Work holidays, weekends, nights, early mornings depending on your schedule. I have a Master of Business Administration which did not set me apart from others at all. Everyone receives the same starting pay regardless of education and experience. Four weeks of training was overkill, especially for those who have worked in the travel industry their entire lives. Clock in/out times for the day and for breaks is extremely precise. You can't be more than a minute off. If you like working in a call center, go for it.

Explore other reviews about Marriott International

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great company, team work and sealery

Cons

unknown market in the hotel industry

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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