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Marriott International

Engaged Employer

Used to be great, but not so much anymore - At Your Service Agent-Front Desk Marriott International Employee Review

2.0
Aug 24, 2010
Recommend
CEO approval
Business Outlook

Pros

-Very good hotel discount more than 50% off -Excellent benefits -able to use workout facility, if the property has one for free -cheap meals available everyday, although you probably won't want to eat it

Cons

-Nothing is consitant-everything depends on management, if you have a good manager you'll have a good experience, if you have a micro-manager you'll have a bad experience -work every weekend and most holidays for $10.25 an hour -No time and half for holidays, however you get paid for the holiday, but so does the people who are off, so there is no incentive for working on the holiday -Guest encounters are becoming too rehearsed, what happend to just being warm and hospitable and making the guest feel like they are at their "home away from home"?

Explore other reviews about Marriott International

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, friendly work people, uplifting and pushing you to do better.

Cons

Slow in advancements, such as technology.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Department is great! Hours are flexible with respect to workload. Career growth at the company is outstanding as long as you show dedication and commitment to the role.

Cons

"Full time" hourly employees face cuts during off seasons which makes the job posting information about full time hours unclear and is only addressed after the hiring process concludes during orientation and is not highlighted and often quickly discussed to stream light on the perks that do not calculate the negative impact on the factors left out after the fact.

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