Low morale, Layoffs, and a Sad Decline - Anonymous employee Marsh Employee Review

4.0
Aug 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very talented, dedicated people. Good salary and benefits. Attractive building. Pleasant office space. Nice views from Hoboken. Some prestige--name recognition around the world (at least in the insurance industry).

Cons

Lots of layoffs in IT. Low morale. Everyone worried that the axe will fall on them. Tendency to leave people stuck in same position for years--you have to really be assertive to avoid getting stuck. Frequent leadership changes with corresponding changes in culture/direction. Feeling that employees are taken for granted. Management does not seem to care at all about losing good people. In fact, they've been actively trying to get rid of people to reduce payroll. There seems to be a perception around the firm that IT doesn't really help to maximize profit--it provides too little bang for the buck.

Explore other reviews about Marsh

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work schedule allowing Mondays and Fridays to be remote

Cons

I would absolutely never recommend anyone to be an employee at Marsh especially in the Austin office. They speak so highly about the way their employees are treated but in the Austin office, they do exactly the opposite. They do not take care of their employees and frequently do many lay offs. Management at the office is horrible and they do not have any regard for their employees. The job work is boring and they do not have enough employees for the work load. The team was behind by 3 years and then in May they just let everyone go with no plan for how they will handle the work. Do not work here if you want any career growth or to relocate. They will trap you in their office which they call “Center of Excellence” and it is far from that. I had multiple colleagues who tried to relocate and possibly go remote or move to another office and then head of the Austin office would not allow it. Compensation is horrible for the amount of work and what you have to put up with in the office.

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