Got out at the right time - Client Representative Marsh Employee Review

3.0
Jul 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits were good. Lots of networking opportunities - I think it is still true that at the top levels we have some of the best minds in the business.

Cons

Constant restructuring. Communication between levels not always transparent. Very little thought given to providing any sort of work/life balance to employees. 24/7 expected. Even in 2013, with smartphones and a paperless environment, they require you to live in a major city in order to have any advancement opportunities. Smart people live in places other than Manhattan.

Explore other reviews about Marsh

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people and culture. Opportunity for growth is great.

Cons

Understaffed for support. Offshoring support isn’t great.

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
1d
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
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