Stagnant Leadership, No Growth, and Zero Transparency - Senior Manager Marsh Employee Review

1.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- The company campus is fantastic. - The salary structure ensures a good in-hand - A substantial PF deduction helps in building strong savings

Cons

- Leadership is dominated by long tenured employees, (~70 percent of the workforce), making it nearly impossible for new employees to bring fresh ideas. - New hires rarely last more than 3 years- They are either pushed out or struggle to sustain in a culture that favors old guards. - Instead of fixing core management issues, leadership constantly reshuffles employees while keeping themselves untouched - Major decisions , including layoffs, happen behind close doors with little to no communication. - The organization reacts to problems instead of planning ahead, leading to instability and constant restructuring. - Employees are left in the dark about long-term strategies, making career planning uncertain. - Performance evaluations are inconsistent and politically influenced , hard work often goes unnoticed unless you are part of leadership's inner circle. - Promotions are rare and not on merit, leading to stagnation and high attrition. - The company discourages innovation, despite having an "portal"- most suggestions gets ignored and later rebranded as leadership's own. - Despite claiming to encourage teamwork, department operates in silos, making cross-functional work frustrating - Internal knowledge-sharing initiatives lacks depth and practical value, existing mostly for optics. - HR protects leadership rather than advocating employees, making it difficult to raise concerns. - Exit interviews mere formality, with no real attempt to address systemic issues - Rigid work policies, employees are forced to commute multiple times a week on different leadership locations. - New employees planning to join Organization should be clear on this trap before making any decision

Explore other reviews about Marsh

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative marketing leadership team. Leadership welcomed new ideas and outside perspectives. Clear direction from leadership, modern NYC office, and strong investment in marketing operations, technology, and innovation. I had the opportunity to meet with John Doyle several times. He always came across as decisive, approachable, and genuinely passionate about the business and its people. That tone carried through much of the leadership culture. I also enjoyed working for John Jones. He was a strong leader who set clear objectives, communicated priorities well, and created realistic expectations for the team. That clarity helped the organization stay focused while still encouraging innovation and new ideas.

Cons

Like many large enterprise organizations, decision-making could move slowly at times due to the matrixed structure and number of stakeholders involved across business units.

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Marsh Response
1w
Thank you for sharing your experience at Marsh. We agree that our colleagues make us who we are, and we are committed to providing an environment where people be their best and thrive.
4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Marsh offers so many benefits. You're part of the top-level broker, and that comes with unique benefits. You have access to great clients, and a unique colleague experience.

Cons

Leadership needs training. You shouldn't have emotionally unstable people in leadership roles.

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