Management style is not systematic - Customer Service McDonald's Employee Review

2.0
Mar 19, 2011
Recommend
CEO approval
Business Outlook

Pros

-Flexible working hours -Discount on meals -Fair paid -Employees were very enjoyable to work with -Managers who treated you as team member made your day

Cons

-High employees turnover rate -Over-workload, eg: crew had to handle more than one duties -Promotion was based on relationship with managers instead of performance or experiences -Managers who behaved like timing bomb, yelled and scolded crew members was a nightmare for the crews

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2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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