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      MetLife

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      MetLife reviews

      Don't swamp the UK creativity in American approaches to business. - IT Manager MetLife Employee Review

      3.0
      Feb 28, 2009
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a stable reliable company to work for that is not going anywhere soon and provides reasonable benefits and the opportunity to work outside London. But, a number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

      Cons

      American ownership can be a bit of a downer when they run roughshod over the ideas and innovations of staff in the UK. A number of times I have seen really good ideas generated by UK staff and the result is often that US policies and approaches are applied without really considering the idea generated.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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