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      MetLife

      Engaged Employer

      MetLife reviews

      My Life at MetLife - Manager MetLife Employee Review

      2.0
      Apr 14, 2009
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. MetLife has a retirement plan that is vested in 3 years. The medical, vacation and 401K matching is all great. They also have generous packages when they layoff!

      Cons

      The senior management is in disconnect with its employees. Very weak in execution of any strategy, the execution is not thought thru. There is lot of reversing decisions that unsettles the rank and file. My experience is in IT and we have had situations where senior management has made some decisions that people find it difficult (or impossible!) to implement. The focus seems to be on cutting costs without realizing long term implications.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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