Ok place to work, if you're willing to put in the work - Anonymous employee MetLife Employee Review

3.0
Oct 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Metlife allows you to own your own business, and your success is determined by the work you put in. Your income potential is limited, however, and you will be tied down to a place.

Cons

Working was often tedious, and some products are not beneficial to your customers. You will be forced to choose often between making a quick buck and doing whats best for your clients. A lot of representatives choose the easy cash.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

See reviews by: Helpful|Rating|Date|All