Not what I expected - Junior Business Systems Analyst MetLife Employee Review

2.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

The work environment is pleasing. The people that work here are friendly. Definitely a place that has a diverse work place. Good work life balance.

Cons

Having a entry level position at this company has not been a pleasurable experience. I don't have a degree or background in IT. There was no clear plan for role and my job responsibilities have changed many times. It went from BSA work to project management work. I'm the first Junior BSA my team has had. I was basically the guinea pig where they tested so many things out with me to see what sticks. I feel that I have regressed. I haven't had any real job responsibilities since I've been hired here. It may be a great place for people who have experience in the IT field but not for any entry level person.

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5.0
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CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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