In 5 years it'll hopefully be better - Assistant Vice President MetLife Employee Review

3.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent pay, benefits and location is good - Colleagues are generally smart and though it's not a really collaborative place, it's not a place where your colleagues are stealing your ideas - You can take on additional work and grow your experience very easily if you want (but, that will make it even harder to get a promotion) - The people with defined benefits will start leaving in 2022/23. It will make the company a much better place to work, and there should be promotion opportunity; should see more women and people of color get more opportunities as that older, mostly white, mostly male group retires.

Cons

- Too many 30-year employees holding onto their positions. They reinforce the hierarchy, and make it impossible to instill the "leadership principles" that the company says they want to see. They are managers, not leaders. And, not even good managers. - Too much talk about diversity, equity and inclusion with too little action. (Rare in my LOB to see a woman or person of color get key work, or be promoted). - Really far behind in terms of tech, digital products and services, and do not have an innovation mindset (no matter how often they say innovation....)

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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