2.0
Dec 12, 2023
Current employee, more than 3 years
Alpharetta, GA
Recommend
CEO approval
Business Outlook
Pros
Worked under E*TRADE before the conversion and things were pretty good overall. Compensation structure, shift bids, we were completely remote, etc. Even when wait times were bad due to the pandemic, things were bearable. Lots of OT available was a plus in my eyes.
Cons
Morgan Stanley took over everything. From the brokerage services to the operational processes down to the way we clock in. Seriously, our version of ADP was sleeker and our paystubs were organized better. It's like they took over everything without even looking to see if what we had was better. Anyway, things just suck for clients who currently hold E*TRADE accounts. Our workers feel it and clients feel it.