2.0
Sep 28, 2016
Anonymous employee
Current employee
Cleveland, OH
Recommend
CEO approval
Business Outlook
Pros
Great Technicians. The service department is well equipped.
Cons
Sales department is a continuous revolving door for management. NOT ONE SINGLE GENERAL MANAGER in the past 8 years understands the service department daily operation. This leads to juvenile like decisions that interrupt work flow by continuously changing procedures. The customer ultimately chooses not to do business with the dealership. Everyone Loses.