Great place to work - Customer Excellence Analyst Nubank Employee Review

4.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work if you like customer service. I have been working for them for almost 4 years and I think the treatment the employees receive have been dicreasing but it is still great. They have an amazing office to work in Polanco, Mexico City.

Cons

The only bad thing is that I don't think you'll have much oportunities to grow in the company since they have a lot of employees.

avatar
Nubank Response
1y
¡Hola! Esperamos que estés bien. Estamos contentos con tu trayectoria; después de todo, ¡aún es el Día 1! Tus comentarios son esenciales para que continuemos desafiando el status quo de nuestros procesos. ¡El Futuro es Morado! 💜

Explore other reviews about Nubank

5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of exciting bets being made, many growth opportunities, very smart people who also know how to have work life balance

Cons

Priorities shift a lot which can be frustrating, but that's part of the game of fintech (very fast moving)

avatar
Nubank Response
1mo
Hello, we hope you're doing well! We’re happy about your journey — after all, it’s still Day 1. Thank you for sharing your experience with us. Your feedback is essential as we continue to challenge the status quo of our processes. The Future is Purple! 💜
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High level of competence of colleagues You're never the most experienced or highest skilled person in your team Constantly learning and career growing Freedom to explore new technologies Very data-oriented Very technical oriented managers Clojure shop Well-tested, well crafted, always improving code solutions

Cons

Executive level decisions sometimes are big-bang and not gradual Promotion strategy isn't based on performance but on the existence of an open role

avatar
Nubank Response
2w
Hello, we hope you’re well! Thank you for making the extraordinary happen with us. We’ll share your feedback with the responsible teams. We wish you success in your new challenges, and who knows, maybe one day we’ll build the purple future together again. As you know, for us, it’s still Day 1! 💜
See reviews by: Helpful|Rating|Date|All