Meaningful work, but low pay and poor management support - Deputy Store Manager Oxfam Employee Review

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping raise money for a great cause

Cons

Discontect between head office and stores. Low pay for the work load and stress. Pay raises (when you get one) aren't ever in line with inflation, therefore, it is a pay cut. Difficult to take annual leave as there is never any cover as they don't pay overtime. This means the store may have to close when management holiday is taken, which impacts store turnover. However, pay raises are linked to store performance, so it becomes a vicious cycle. Deputy's don't get any extra pay if your store moves up a band in turnover, but the store mangers do (which they deserve). However, there are significant pay jumps between levels for store managers, but deputys get nothing, as if they played no part in increasing the stores revenue.

Explore other reviews about Oxfam

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture in the space.

Cons

Not as many people in the office.

2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

working with people who really care about the work and the mission; mostly remote work

Cons

Oxfam America's senior leadership team has presided over three consecutive years of layoffs with little evidence of accountability or learning at the executive level. Despite repeated rhetoric about fairness and equity, leadership decisions consistently undermine those stated values. New initiatives are rolled out frequently, only to be quietly dropped, creating instability, confusion, and deep skepticism among staff. Directors are routinely excluded from key strategic discussions, yet are expected to deliver decisions to their teams with no meaningful context, rationale, or ability to answer questions. The CEO appears insulated from the day to day realities of the organization, reinforcing a growing disconnect between leadership and staff. As a result, employees are chronically overworked, morale continues to erode, and trust in senior leadership has been significantly damaged by unmet commitments and constantly shifting priorities.

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