Job is fine, don't expect training until your 5th month of employment - Deputy Shop Manager Oxfam Employee Review

2.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours in shops, nice volunteers and customers.

Cons

First of all, the onboarding process takes forever. It could be 1-2 months until you start working. Then you might not get any practical training until your 5th month of employment, only the online training regarding safeguarding and GDPR and the rest, but they seem to expect everything from you just because they haven't got the time or resources to train you now. If that's not enough, Oxfam has a website for everything. Holiday requests? Use this website. Training? Another website. Expenses? A third one. I may have missed some as nobody ever told me or showed me what I might need. To top it all off, all of these are so badly designed and often their pdf guides are outdated or just not very good. As a volunteer I enjoyed my time here, but that fun was buried alive after a few weeks of being employed. Never in my life have a had a job that did not start with proper training. Laughable.

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5.0
Feb 26, 2026
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Pros

Great people and culture in the space.

Cons

Not as many people in the office.

2.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

working with people who really care about the work and the mission; mostly remote work

Cons

Oxfam America's senior leadership team has presided over three consecutive years of layoffs with little evidence of accountability or learning at the executive level. Despite repeated rhetoric about fairness and equity, leadership decisions consistently undermine those stated values. New initiatives are rolled out frequently, only to be quietly dropped, creating instability, confusion, and deep skepticism among staff. Directors are routinely excluded from key strategic discussions, yet are expected to deliver decisions to their teams with no meaningful context, rationale, or ability to answer questions. The CEO appears insulated from the day to day realities of the organization, reinforcing a growing disconnect between leadership and staff. As a result, employees are chronically overworked, morale continues to erode, and trust in senior leadership has been significantly damaged by unmet commitments and constantly shifting priorities.

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