They value outside talent more than existing talent - even if you're an exceeds performer - Anonymous employee PayPal Employee Review

2.0
Dec 7, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- good pay and benefits - nice desks (ergonomic) and office space

Cons

- politics, politics, politics - Even when you get hired as an internal candidate for a job at a higher grade level, you don't get moved up. It's always a lateral transfer unless you're one of the "favorites" who actually gets a shot at the very, very few promotion spots that open up annually. - They prefer to hire from the outside, so get the title you want coming in because getting it through promotion is unlikely despite your performance. - I thought that being part of a fast-growing company would mean opportunities for advancement. How wrong I was!! It's the opposite of most places I've worked where advancement was much easier.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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