Perceptions - Anonymous employee PayPal Employee Review

3.0
May 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good potential for the company But the segment has capped, not sure about the future now.

Cons

Constantly changing management never ending re-orgs, multiple wrong decisions and extremely delayed decisions always scary environment of layoff absolutely no care for employees. management driven company focus on management and managers one of the place with most non-techy managers perceptions within these non-techy managers drives company and products builds products and abandons them changed from excellent decor to worst decor unhealthy working environment instead of learning, culture of employees pulling each other down salary increments to favorites for others hardly anytime shares very little or skips based on management decision unfair performance evaluation and ratings no work life balance

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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