FSE - Anonymous employee Philips Employee Review

1.0
Jul 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company car, cell phone, gas card. And a few very few employees.

Cons

Holier than now attitude and micro managing from upper management, some tech supports (NSS) and FSEs . Also untrained managers. Very little understanding of customer support and team work. Losing valuable FSEs' due to low wages and high school politics. Can't move up unless you are friends with upper managers. Managers manipulate numbers to hit there numbers and bonuses. Unsafe working practices with expected 26+ straight working hours and late night calls while working on high voltage systems by yourself. Raises are only if your friends with management and even with advancement very little bump in salary. management to force all hours of coverage even after long hours are worked. Lies and manipulation through all levels. Customer sevice is At an all time low. Passing of systems with severe issues due to know one owning a service call. No balance of work/ family.

avatar
Philips Response
9y
I was sorry to read your review, but thank you for taking the time to provide your feedback. It’s hearing about regrettable experiences like yours that help us continuously improve, so our current and future FSEs don’t have to experience the same conditions. We know the work that our field service engineers due is critical to our success and sometimes as a community, because of the remote nature of your work, you may feel isolated from the rest of the organisation. We take on board your comments and will take into account in order to prevent similar experiences in future. We take active measures to ensure the best possible working environment for all of our employees. Regarding your comment on unsafe working practices or favouritism in the team, if you feel that your concerns raised at the time were not adequately dealt with please contact Philips Ethics Line to anonymously provide further information. Thank you for your 8 years of service at Philips, we hope you have found fulfilling and rewarding work elsewhere and are truly valued for the vital work that you do.

Explore other reviews about Philips

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very cool company and pros

Cons

Nothing what I can think of

avatar
Philips Response
1mo
Thank you for your review. It’s gratifying to know that you have such a good time in our company. We appreciate your contributions and wish you all the best.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

avatar
Philips Response
4d
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
See reviews by: Helpful|Rating|Date|All