Pros
In these tough economic times it does provide somewhat of a liveable income. Friendly coworkers and the immediate managers are also friendly and reliable
Cons
No transparency within the pay structure since you only get paid if the salesman "demos" the product. There is a $600 base, but in order to make commision you need to make up the base which is attaining 20 estimates. Average rep gets about 24 estimates in a pay period. Quarterly bonuses are hard to hit, and you only get one tenth of your sales volume at the end of the year only if your sales net $1,000,000. Weekly work schedule fluctuates. There is also a high turnover rate which is another red flag. Useful feedback from the reps is often dismissed as negativity by management. Instead of disclosing problems with the department, management often "sweeps the problems under the rug" which leads to many losing trust in the company. Most importantly there is no growth potential within the inside sales department. The only growth most people will experience is giving it a shot in outside sales.