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Principal Financial Group

Engaged Employer

Overworked and impossible to be successful - Assistant Life and Disability Claim Analyst Principal Financial Group Employee Review

1.0
Jan 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The only good thing is yes your day goes by fast.

Cons

For a well known corporate company this job is terrible. Very stressful job and no support or help when needed. You are working short term disability claims and taking inbound calls. You go through 8 weeks of training with a large class not enough trainers. Once you’re out on the floor you’re given a goal of how many claims to pull for the week at first it’s low then after 2-3 months it gets worst impossible especially when your consultants hasn’t released you. You never have time to take breaks or use the restroom. Lunches forget it they want you chained to your desk working like a robot. Management doesn’t care about you unless you are one of the few successful ones. Consultants is like QA they check your work on your claim and whether it’s done right and approve it and pay it out for you to the customer. They’re just as bad terrible at communicating and don’t take time to explain and help you be successful they’re just as overworked. You will need to go on anti depressants or get a therapist for this job that’s how bad it is.

Explore other reviews about Principal Financial Group

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Three years in and still LOVE it. Great leadership. Work-like balance. Principal invests in their employees with training and professional development. It's very telling when literally thousands of employees have been there for 20-25-30+ years.

Cons

First time in a large company. Sometimes it is tricky to find the right internal partner to get the answer you need.

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Principal Financial Group Response
3d
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance and benefits. Principal offers a pension which is unheard of in today’s age.

Cons

Pay is below average and Principal does not offer inflation raises. Once you hit the midpoint of your salary, you will get a 0% raise until you’re promoted, which will take multiple years regardless of performance. Performance reviews are vague and often used against employees to avoid promotions. At least in my department, I’ve yet to see any of the remote workers be promoted. This is starting to affect attrition and we’re already starting to see people leaving. It’s well known at this point that the best way to get promoted is to leave Principal and get rehired, which even leadership has stated publicly. This is a huge frustration and blow to morale, as it starts to feel like employees need to compete against their co-workers for raises.

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