Scaling Issues - Anonymous employee Qualtrics Employee Review

2.0
Jul 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insurance (premiums are paid for) 401k contribution (3%, no match necessary) Office amenities (gardens, massage chairs, catered food, snacks, basketball court) Beautiful location

Cons

Treatment of Employees: Employees are treated like numbers. Metrics for evaluating employees are centered around money. Employee evaluation metrics are increasing each quarter, though there is no evidence that workflows have become efficient enough to support this change. There is constantly a feeling of "you could have given more" and you are not often thanked for your hard work. Career opportunities: There isn't a clear correlation between the work you put in and opportunities. Opportunities are given to you based on what benefits the company, not what benefits you. Lack of work-life balance: There is pressure to work overtime and through lunch for all departments. 2-week paternity leave and 3-month maternity leave (1-month paid). Transparency: Management is not transparent. Recruiters and managers pitch positions as something much better than they are. Promotions are promised, but no official date is given. And, even when a date may be given, they sometimes change their mind. Scrappiness: This kind of culture is a result of poor internal processes and a lack of documentation of the product. So much time is spent looking for the one person who knows the answer to your question. Churn: It's high due to the stressful and disorganized environment. I believe I have been at the company longer than 40%-50% of the staff and I have only been here a year and a half.

Explore other reviews about Qualtrics

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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