was good but going downhill. morale was ruined end of Q4 - Anonymous employee Qualtrics Employee Review

2.0
Jan 2, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people, pretty good pay, hires some amazing managers

Cons

As an employee and customer experience company, we have tons of data on the optimal employee experience. We also have a separate internal employee survey so we can give feedback to senior leadership. However, senior leadership is actively ignoring this data on what employees want, and made decisions that were literally counter to what we communicated. Their decision to make everyone go back into the office 4 days a week was based on 0 data and their answers to our questions were non-answers. Our amazing managers are doing their best and no one is happy, everyone is asking for answers, and no one is getting them. This disproportionately affects people who may need to breastfeed or care for infants, and theres already not a balance of women in tech or this company. It is disappointing to say the least; not because returning to the office is the worst thing ever, but because of the break of mutual respect and trust between senior leadership and us employees. I thought Qualtrics' senior leadership cared about its employees, because when I first joined, it was a fantastic work culture. All that joy and excitement vanished quick.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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