Confused Direction and Product - Senior Analyst Qualtrics Employee Review

2.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Middle management and peers can be great if you are on the right team. Opportunity for growth and change, although that is now stagnating. A lot of benefits,albeit none that employees actually want (remote working or 4 day work week are definite no's).

Cons

Poor senior leadership with lack of transparency and direction, and can come across very tone deaf in communication - people at the top forget to be people leaders, and they also lack subject matter expertise, so not really sure what their value add is. Very hard to get promoted, might as well leave for a different company. Lack of training and focus means you are working with a lot of generalists but when it comes to delivering difficult projects, you can count on failure. Ever changing direction and priority makes it very hard to stay engaged - I don't really know what the company says it does or wants to be anymore. Sells employee experience software but actively ignores and goes against employee sentiment and feedback. Really on a downward trend - product investment is confused and we keep adding new products instead of fixing the old ones that need fixing.

Explore other reviews about Qualtrics

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing mentorship and generous benefits

Cons

Honestly, nothing comes to mind.

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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