Not impressed, not as advertised. Poor leadership. Buggy products make life miserable for client facing employees - Manager Qualtrics Employee Review

2.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere. Generally nice people to work with. Great medical benefits. The company provides a lot of t-shirts. The company also stocks pantries with food, though it's mostly junk food. Impressive seasonal parties. CEO is inspirational and a natural leader.

Cons

Horrendous career paths. Not defined in any way and upward movement is rare. Lateral mobility is also difficult. Severely lacking leadership at virtually all levels. Schizophrenic attention of upper management leads to terrible execution throughout. Culture is so-so, destructive in some cases. Lots of games, toys to project a Silicon Valley feel, but they are mostly superficial gimmicks. Products are unusually buggy. Much of life at Qualtrics is spent managing fires. Upper management has little apparent vision for its teams. Occasionally, the supreme executive wand waves to divert all attention to the latest hot topic and disrupt all momentum. A huge productivity drain and short-sited. Kills morale, hurts clients. Seemingly no trust in the employees that had to pass such a "high bar" to get hired. Company is intent on staying in Provo for some reason, despite the huge benefit to its employee base of moving to a more central location. Way too many systemic problems to IPO in the near future. Has potential, but may have peaked. Probably not what is self-proclaimed: a unicorn.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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