Good until it was horrible - Anonymous employee Qualtrics Employee Review

1.0
Oct 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are about the only positive thing left at this company but I am sure that will change with the PE firm sending a large percentage of jobs to foreign countries. Benefits are good for now, but rumor is that those will be slashed too.

Cons

Where to start? When I first got to Qualtrics, my manager was great. Then he left. Then you started seeing other managers leaving. They must have seen the writing on the wall before the company hit us with huge layoffs and sending our jobs to other countries. This is and will be a different company over the next few years. There may be additional layoffs and benefit cuts. The PE firm is obviously keen on cutting costs at all costs. I happened to be part of a group that was having my job outsourced. They offered us a bonus and severance to stay at the company to help transition our jobs to employees in foreign countries. Then, they changed the terms of what they had originally offered. They waited multiple days to send us a contract with terms that were different from what we were originally told and with lower severance. Middle management and your colleagues are great, although I expect this will change with expected high attrition rates. Leadership likely needs to be changed for anything positive to happen here. The promotion cycle is horrible. They used to do it twice a year and they are now changing it to once a year. This will make it more competitive and harder to get promoted. Typically unless you're doing A LOT of extra initiatives on top of your current job you won't even be considered for promotion and even then, I was turned down for being a top performer.

Explore other reviews about Qualtrics

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing mentorship and generous benefits

Cons

Honestly, nothing comes to mind.

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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