Employees are great, leadership is out of touch - Solutions Architect Qualtrics Employee Review

3.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great to work with. Direct managers in services are wonderful. Lots of personal development opportunities, ERGs are active regularly. There is a lot of employee-driven engagement.

Cons

Leadership has been out of touch since the company went public last year, more so since the private sale this year. They make a big show of listening to employees and then claim they are making data-driven decisions without providing the data. The most recent layoffs were handled poorly from a communication standpoint despite transparency being a core value. In fact, lack of transparent communication is a huge problem. It's very clear that senior leadership no longer cares about the employees as people.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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