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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      As wallets tighten, experience management has fallen by the wayside - Customer Success Specialist Qualtrics Employee Review

      2.0
      Feb 6, 2024
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive starting salary. Some teams have strong work/life boundaries. Utah employees have access to a myriad of additional benefits through Qualtrics' partnerships with local companies.

      Cons

      Employee experience management is all but non-existent internally at Qualtrics. Originating from the C-Suite, the company has developed a culture of hypocrisy that pretends to be a culture of empathy. In addition, Qualtrics has unfortunately followed the rest of the tech industry in mandating RTO, reducing fringe benefits, halting the internal promotion process, and conducting periodic mass layoffs to give boosts to EOQ metrics.

      Explore other reviews about Qualtrics

      5.0
      May 15, 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

      Cons

      A lot of change can be frustrating at times, but necessary

      1.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch and that’s everything

      Cons

      * No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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