Good Company, Poor Leadership - Technical Account Manager (TAM) Qualtrics Employee Review

3.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and perks are great at Q (although now declining) Pay can be good (if you negotiate hard upfront and don't mind 3+ year promo cycles and average raises) I have only had stellar managers in terms of people skills (but I was lucky). The work is meaningful. I'm proud to say I've made a positive impact on clients and on the world while working here.

Cons

LONG, painful promo cycles- like you kinda need to sell your soul a bit to advance....and that assumes the HR/payroll planning gods like you. Internal lateral transfers aren't approved unless more work and less pay. Silverlake is a VC who owns Qualtrics....so it does what VCs do....which isn't always helpful. The technical chops at the management level are in sharp decline. The culture is pretty much like the movie Mean Girls- both positives and negatives.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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