Latching onto AI, abandoning true human experience - Consultant Qualtrics Employee Review

2.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great manager, nice colleagues. Flexibility.

Cons

Everything I did here felt like busywork for zero upward mobility. Once they announced agentic AI, I knew it’d never be the same company it once was. Tools and processes were changing and two roles got smushed into one to save the company money. Their x4 event also changed, it became a typical tech conference where it used to be an experience (the whole point of the company).

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

2
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