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Rackspace Technology

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Strong culture with good products & poor management stability - Customer Success Manager Rackspace Technology Employee Review

4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work culture Good work life balance Good salary Managers and leaders are professional Awards and recognization

Cons

Poor appraisal & Slow Promotions. May be I joined at the time when world economy has started to get into turmoil, customs are cost focused and spending less. That’s why there is less growth everywhere. Poor & lazy sales team - the sales don’t bother to go in the field, don’t visit the customer and are always looking to convert upselling opportunities to new opportunities. Management changes frequently, in my last 4.5 years, 2 CEO & 3 CFO changed. There are changes in middle management as well which slows the overall speed of the organisation. On top of it, every leader comes with a new vision. Implement team is a mess in the organisation. They have broken processes, poor documentation, no handover process.

Explore other reviews about Rackspace Technology

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, Great Learning Experience, Hybrid Role

Cons

None, None, None, None, None

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on learning and leadership facing role

Cons

long hours and changing priorities

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