Great Team/Management need - Senior Service Support Advisor Rivian Employee Review

4.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team to work for

Cons

Constant process changes. Leadership needs more automotive background. Hiring people that have no automotive experience but also not training them well enough. People would get on the floor taking calls and not know how to do the job. They love meetings and don’t follow through on anything.

Explore other reviews about Rivian

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunity, fun work, good people

Cons

Lots of travel if not based in Normal IL. Lot of change from management

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

the most amazing EV company and EV cars ON THE PLANET

Cons

abysmal salary for the sales team. high turn over. company is still VERY young. And there are a lot of growing pains. Not real strong middle management team (especially in sales)

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