Everyone is leaving - which is a real shame. - Senior Developer Sage Employee Review

1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The FM team keep the building clean. The location is nice Sharesave is good Gym isn't too bad Chill coffee shop is friendly and nice

Cons

The management in IT specifically are more interested in each other than the teams below them. There is zero emotional investment from heads of department. IT in Newcastle has seen some key people leave, heads of department, senior managers and team leaders who have been working hard for Sage since it came about. No doubt some one at our new HQ (the Shard) will send a reply to this to tell you is a performance culture where you will be rewarded and things change, and we continually invest in people and we are one, and we live and breath customer service ... This is sadly not the truth and complete PR. Of course there is a need for change, most welcome that as Sage moves very slowly (unless we are talking headcount turnover). But there is a reason the score for Sage is so low, and that is because 80% of these reviews are factually true. We have had a lot of changes in the UKI leadership, most recently (with one of the most influential tech women leaving) and this kind of turnover is unhealthy and shows it's not just IT with issues. There are people who are working their socks off with little to no reward (except this years share save) and covering positions they are not being rewarded for - they are expected to like it or lump it. And it's great some people saying just leave. It's not that simple, most of us have been here a long time and are emotionally invested too. So yes, we most likely will leave but it's not a decision I personally take lightly. You are also asked to retweet the CEO as part of your SMART OBJECTIVES which is slightly odd as most of us use a sage created account and have no followers. Promotions in IT are based on who you know, not what you know.

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Sage Response
9y
Thanks for your feedback. Our roots are firmly based in Newcastle and it's a strategically important campus, the Shard isn't our global HQ. The people across all of Sage are amazing, and it's super-friendly everywhere, but Newcastle is unique from that point of view, probably because of our roots. We understand how critical it is to have a fantastic leaders/people managers, hence we are excited to the launch of our new Leadership Programme - you will feel a big difference. Really pleased you mentioned Share Save - this is being re-launched next month as really pleased to say it's going global for the first time ever at Sage! Our rewards and benefits are also great and everyone in the UK is part of either a Bonus Plan or one of the Commission Plans. There's also great development opportunities - from 1000s of courses on Linda.com, to the Mentoring Programme and the Careers section on Your Sage. Thanks again for your feedback.

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Cons

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2.0
Jun 8, 2026
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CEO approval
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Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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