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      Sage

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      Sage reviews

      Full Time SUpport - Customer Support Sage Employee Review

      1.0
      Jul 6, 2017
      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cant think off bad company

      Cons

      No proper training, management sucks, do not appreciate you.

      avatar
      Sage Response
      8y
      Thanks for reviewing Sage and sorry to hear that when you were here your experiences were not great. Our people leaders are key to Sage and having great leaders in place inspires us and makes a difference, that's why all our people leaders are undertaking the Leading at Sage’ programme which will aim to develop the skills and behaviours of all 2,000 Sage Managers. Our ambition is to ensure that every day our Managers challenge and support our colleagues to do their best. We want Managers to quickly identify and address low levels of performance and recognize and appreciate those that go ‘above and beyond’. We hope that this counteracts some of the negativity you describe in your review, as managers continue to improve their ability to spot this type of behaviour. Thanks again for your feedback and best wishes with your career.

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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