Couldn't be any worse if it tried - Sales Sage Employee Review

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Car park, coffee, you will make some good friends who eventually all leave when they see what a miserable rotten place this really is, how undervalued they are and how much more they could earn elsewhere

Cons

Sage used to be all about the employees, now it's all about the shareholders, you're just a replaceable number even if you're one of the big hitters. Over my years at sage I have made good money, however this basic salary is laughable compared to the market, sales people follow the money and you can command 24-30k basic in other b2b sales roles with more achievable targets and commission. The basic has stayed tge same for 13 years years, any pay rise is also below inflation. The problem with sage is they have dumbed the role down to be like a b2c call centre full of job hoppers, they don't seem to grasp b2b is a different world and you need skilled switched on sales professionals. Sage would rather pay peanuts and get monkeys. The main focus is on replacing experienced staff with apprentices straight from school who don't know any better and don't have financial responsibilities. Sales is a noble profession, not at sage though, you're treated like idiots. The person who replies will come along talking about UNCAPPED commission, that is a LIE! Sales are capped at 200% per month so either the person who replies is lying or whoever gives them the information is lying. Management have a habit of barefaced lies, even backstabbing each other and accusing other managers of lying, the place is a sess pit, if you're someone's friend u will be looked after otherwise you're on your own. Currently sales are ringing companies that went out of business yrs ago to try and sell training, when you speak to senior managers they don't know what we will be doing from one day to the next, there is no plan in place for sales and most staff have left with the remaining currently looking. Sage could be good but they choose to be greedy, arrogant and treat staff with utter contempt, unless you're management, then you get paid to do literally nothing bar turn up when you fancy and gossip about your own staff. At least today I've got a new job, a company that actually pays well and looks after staff , what a novel idea.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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