Terrible leadership and totally unprofessional who are clueless - People Team Sage Employee Review

1.0
Dec 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work flexibility, able to work from home. Nobody is watching you so can often leave early.

Cons

Terrible management who don't know what they are doing. Managers are not trained properly to lead teams and lack the experience and talent to help drive Stephen Kelly's vision for the company. Nothing ever gets done.

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Sage Response
8y
Thanks for your feedback. We know how important work life balance is, so we offer it as much as possible so it’s great to read you benefit from this approach. It is critical not only for colleagues and the business that we have fantastic people leaders, hence earlier this year we designed and rolled out the Leading@Sage programme which all our people leaders have to undertake. Approximately a third of leaders have started the programme where they are trained in high performance, One Sage and how to thrive as a leader in the first 'License to Lead' modules. This is a huge investment in our managers and shows we are dedicated to make each and every manager the best leader.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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