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      Sage

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      Middle management layers need to move back into engineering - Software Engineer Sage Employee Review

      3.0
      Nov 23, 2021
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits and opportunities .. I feel looked after here

      Cons

      Non technical middle management layers in engineering lengthening reporting chains and diluting progress. We are not agile, we have no scrum masters. We have no one visibly owning a methodology or a culture and the two are linked. Engineers are a little lost and unhappy, key people are leaving and we cannot find people to fill these roles which is madness in the current climate. The way we work is out of date and the right people don’t want to stay.

      avatar
      Sage Response
      4y
      Thank you for your review; we appreciate it. We are always keen to simplify, improve communication, and focus on delivering a great customer experience. The engineers to develop and create our products are vital to our business and our customers' ability to build and run successful businesses. We encourage you to provide your feedback to your leadership team or via an Always Listening survey.

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      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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