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      Always prepare for backup plan - Anonymous employee Sage Employee Review

      1.0
      Mar 9, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and managers. good pay.

      Cons

      There are four times laid off since joining the company two years ago. Despite having worked there for two years, my severance pay has only been two weeks. It's crucial to have a backup plan in place when joining this company. Upper management appears to undervalue the hard work of lower-level employees and frequently turns to budget cuts and layoffs to boost revenue in the short term. However, this strategy ultimately leads to the company spending a significant amount of money on third-party agencies in the long run. Ever since the UK acquired Intacct six years ago, Sage has continuously cut the Intacct workforce. US employees are working under pressure due to the constant threat of layoffs.

      avatar
      Sage Response
      3y
      Thank you for taking the time to leave us a review. Honest feedback is important to us and helps us create better experiences for our current colleagues. We’re glad you found that you were rewarded well at Sage and that you enjoyed your relationships with the team and managers you worked with. To achieve our growth ambitions and so that we can better serve our customers, we are constantly evaluating and innovating as a business. This process of transformation requires us to optimize our organization regularly, which occasionally does result in changes to roles and teams. Whenever these changes must occur, we are committed to treating all impacted colleagues and teams fairly, and with the utmost confidentiality and respect.

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      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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