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      Chronic mismanagement and low employee morale - Operations Sage Employee Review

      2.0
      Apr 6, 2023
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Company has modern progressive policies * On-call is not that stressful, more routine

      Cons

      Where to start at Intacct, it depends on what team you are on and manager, overall the company uses a fairly ancient legacy system and has been attempting to modernize it to follow a microservice model. The Devops culture present is not "great", employees get blamed for minor mishaps and there aren't enough processes for post-mortems and misalignment between operations and development teams. Communication is very limited -- colleagues share little information when it impacts your work and this makes teamwork challenging. Condescending, micromanagement style is outdated from the 90s like a copy-cat of Oracle bureaucratic systems. Colleagues I knew had low morale or quit from incompetent leadership and lack of trust between ICs and mgmt. . Even different teams would fight and the one with the loudest voice would win -- toxicity would spread like wildfire from contagious interactions.

      avatar
      Sage Response
      3y
      Thank you for your feedback. We are sorry about the challenges you faced during your time with us and we have taken note of your concerns. We continue to work hard to maintain a culture of Trust and Openness so that our colleagues are constantly reminded that we are committed to their success. Your feedback, therefore, goes a long way in helping us shape Sage as an organisation where our stakeholders can be assured that barriers to their thriving, are being knocked down. As you enter your next career chapter, we wish you all the best!

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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