Nothing human and all lies - Senior Software Engineer Sage Employee Review

1.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

There's some great people, we were treated like human beings during lock-down, the salaries are pretty good, benefits are similar to the rest of the industry.

Cons

"Team agreements" - like most other people on here, our "team agreement" has been imposed on us and wasn't agreed or discussed with the team at all. Not a single person on my team actually agrees with the agreement. I have complained to my manager and have also escalated it, but nothing is done. Please stop lying in your responses here and pretending like anyone in the team actually has any say over what's in the team agreement. My whole team is based over three continents and there is no point in me going into the office, except to be frustrated with the noise and interruptions. Everyone just goes into the office to sit on MS Teams calls anyway. This isn't about "human connection", people tend to stick to themselves or just sit with headsets on. I would rather meet my team in person more often, than be forced to go and sit in an office on MS Teams calls. This company also has a bit of a revolving door with people. They keep laying off people while also having hundreds of vacancies open. You are not a human in this company, but a fully replaceable part. Nobody will look after you or care for you, once they are done, they will just spit you out and replace you. This is a repeating thing and one day someone is there and the next they have just been replaced with someone else. It's the opposite to treating people like humans. Stop saying this is a value just for optics and actually start showing people that you care (like you did during lockdown).

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Sage Response
2y
We appreciate you taking the time to leave your review and we are very sorry to read that you did not feel like we were living up to our Human value. We really value our colleagues and would never want them to ever feel replaceable or like they don't matter to us. The team agreements that are in place are to encourage colleagues to come together and collaborate both with their teams and cross functionally. We take your point that there are times diaries are stacked with Teams calls but we are empowering our colleagues to be Bold and to find opportunities for in-person meetings so that days in the office are spent connecting face to face. That might not always be possible and there could be times when there are crucial meetings that require input from teams that, at that moment, can only connect online but this is not all the time. For our hybrid working framework to work as intended, we need our colleagues to come together because we truly believe that great things happen when that human connection is in force. The layoffs we had caused us to lose incredible people and the decisions around them were not taken lightly because of this outcome. It was very hard for us to see people go but in order for us to remain committed to effectively delivering on the promises we make to our stakeholders, we needed to change the structure of how we operated in certain areas of the business. We are sad that you felt you needed to leave Sage but we wish you all the best for the future and should our paths cross again someday, we hope to make you proud to be part of us!

Explore other reviews about Sage

5.0
Jun 21, 2026
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CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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