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      Secureworks

      Part of Dell Technologies

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      Secureworks reviews

      Great position within the company - Customer Success Manager (CSM) Secureworks Employee Review

      4.0
      Jun 15, 2022
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      high visibility & exposure to the business ELT client facing interactions good org structure empowered

      Cons

      no other possibility to grow change is constant more responsibility added with no additional compensation quota-based bonus

      Explore other reviews about Secureworks

      5.0
      Oct 17, 2025
      Senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, work-life balance, very intelligent and nice people to work with

      Cons

      Leadership not always transparent and some reorgs along the way

      1.0
      Apr 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Formed good relationships with colleagues

      Cons

      Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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