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ShopRunner

Part of FedEx

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Sinking Ship - Anonymous employee ShopRunner Employee Review

1.0
Mar 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH/Flexible Work Schedule Generous parental leaves Low healthcare premiums

Cons

The values are great on paper but are not actually lived out, specifically accountability/diversity/inclusion. Going to HR for any type of help is not worth the time, they don't do anything. The leadership team is unexperienced and all over the place. You won't get very far unless you are a favorite and those are the people that never push back. There are two types of employees at ShopRunner those who are working 12 hour days and those who are fully enjoying the flexible work schedule. Collobration is a joke, people go into meetings and just point fingers and throw people under the bus. They are firing people almost weekly but key employees are leaving even faster.

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ShopRunner Response
7y
Thank you for the kudos on the policies we've built; we've worked hard in a little bit of time to evolve and go above and beyond what is standard in many of today's workplaces. The acquisition of Spring happened fairly recently, having only closed in fall of 2018. That said, as with any acquisition, there's lots to figure out and we're well on our path to clarity. We're excited about what we're building. Our business moves fast and our leaders work hard to find simplicity and clarity where things get complex. We've leaned into our hunger for feedback and taken many measures to come back to employees broadly to speak to the ways we'll action what we've learned and what we've heard. We're sorry there wasn't a great long-term fit for you here and wish you the best.

Explore other reviews about ShopRunner

5.0
Aug 17, 2024
Recommend
CEO approval
Business Outlook

Pros

has good work life balance

Cons

it was startup and had startup culture

4.0
Dec 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) The San Mateo, CA office is top-notch. Great location, with easy walking distance to tons of restaurants for lunch and post-work happy hours. 2.) Great group of people. Everyone working here seems 100% committed to producing a great product, and coworkers are always challenging you to be your best. 3.) Great work/life balance. Generally speaking, there aren't a ton of late nights or early bird meetings. Management understands we all have lives, because they do too! With such a shallow company, everyone from the CEO on down is on a first-name basis with one another.

Cons

1.) Although the office space is great, the building is a tad dated. The elevators are extremely slow, and it seems like there are always repairs happening on the dishwasher/AC/elevators/etc. Not necessarily a "ShopRunner" problem, but it definitely makes a difference in the day-to-day. 2.) No real feeling of company culture. It feels as though this is getting better, with increased company-wide meetings and more frequent happy hours but there is still a long way to go. A common mission statement would be nice. 3.) There is no sick-day policy, just a combined PTO policy. We have a very open-air office, and when someone comes in sick because they have a vacation coming up and can't afford to take a day to stay home, that affects the whole office.

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