Not worth the aggravation - Service Coordinator Siemens Employee Review

1.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary was the only pro

Cons

The Manager for service coordinators sells the position well. Once you are in, there is nothing that helps you do your job. Listening to meetings weekly and watching the manager “do” things on shared screens fast is a joke. I was told by another manager “no one was taught the position correctly” so the person training me was a joke. You’re told you train for a month and then work from home two days a week. I would come in and no one was there to train me. No communication. I would suggest ideas of how to make things easier the response was “absolutely not”. The manager added new duties and changed rolls for each department service coordinator multiple times while I was there which makes a job to learn very difficult. My mentor/trainer again was a joke, I was left for an hour and half for her lunch multiples times. She would delete emails nonstop. She would tell other managers “you can fire me”. She talked horrible about everyone in the office. Most time there was spent listening to her complain. After then going over this with my manager it was suggested I train with someone who is not in the office and I had to wait for them. I was told to wait until she could help me which was early afternoon. The manager was not a manager and did not know how to handle and or resolve issues.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of nice and helpful people as well as good mentors that care about your success and solid pay.

Cons

No major cons, things will vary depending on the team you’re on though.

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, flex vacation/ PTO

Cons

Organizational restructuring seems more frequent than other companies I’ve worked for. Constant changes in processes. In four years I’ve seen change in incentive plan twice and not for the better even though they’ll tell you it is. You can make great money in sales still. Corporate alignment of rollouts of product timeline v. actual reality in the area level.

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