Great - but was so much better before Salesforce acquired us - Senior Customer Success Manager (CSM) Slack Employee Review

4.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people. Strong executive leadership team. Fantastic product and product-driven culture. Customers love it and love working with us (the feeling is mutual). Plenty of room for career-development.

Cons

Salesforce acquiring us and forcing a terrible culture upon a great company. Rapid growth means everyone can be spread a bit thin.

Explore other reviews about Slack

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are smart, kind, and supportive. Good product. Interesting problems to solve.

Cons

Culture has lost its way a bit under Salesforce. Tight budget, hiring freezes, and tight ACV goals and deadlines have changed priorities across the company for the worse. Stock isn't doing well.

See reviews by: Helpful|Rating|Date|All