Great place to work, but with some small issues - IT Senior Project Manager SoftServe Employee Review

4.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to grow and to get proper connections, also huge educational base

Cons

Quite bureaucratic, some changes take a long time to be accepted. A lot of processes correct human factors, but some projects suffer from underqualified managers.

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SoftServe Response
4y
Hi! Thank you for your honest opinion. Sometimes we need bureaucracy to keep us organized but we're trying keep things as smooth as possible. We'd highly appreciate your suggestions on how we can improve our processes to keep bureaucracy at minimum. As you've been with SoftServe for 3+ years (and that's really cool), we think that you could share lots of great insights we can implement. As you said, we provide a lot of educational and professional opportunities for our associates, and managers are not an exception. For example, we regularly have Roadmap to Leadership program that aims to improve managerial skills of our leaders.

Explore other reviews about SoftServe

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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