Not bed - Help Desk Technician SoftServe Employee Review

4.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Big opportunity to grow, comfortable offices

Cons

Meni Super Visors with USSR value

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SoftServe Response
3y
Hello! Thank you for sharing your opinion and highlighting both pros and cons of your experience. It is worth mentioning that SoftServe is managed by a global leadership team and we're doing our best to provide our associate with great conditions. Our values are governed by our global leadership and our great culture. Our employee net promotor score was 84 in Q1 of 2022 which let's us know we are doing a great job and we proudly stand with Ukraine and believe in democracy and independence. Please speak with your manager or your HRBP if you have any questions or concerns. We hope you will keeping growing with us.

Explore other reviews about SoftServe

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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