Not a company to work for - ITIL Manager SoftwareOne Employee Review

1.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Its very hard to say a pro thing about it.

Cons

The middle management in India is in a very bad state. specially In the IT dept. the best way to survive would be say yes to everything and agree to what ever they ask you to do.If you suggest them it will go against you. The skip level meetings are meant to be a grave that you are digging for your self.

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SoftwareOne Response
8y
I never like reading feedback like this as it possibly means our leadership are not upholding our values- this should never be the case. There are always 2 sides to every story and the truth is normally somewhere in the middle - I am sorry you did not have the best experience and hope you escalated this with the VP for our India Service Delivery Centre and / or our CIO. We have some great feedback from India but know we are not perfect - however we are investing heavily and aspiring to be world class there - L&D, Systems, offices, reward. If you would like to provide any specific feedback in confidence then please feel free to get in touch - (john.mayes@softwareone.com). Thanks again and I wish you all the best in your next role.

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5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, great environment, everyone willing to help

Cons

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3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay, Decent Services Offerings

Cons

Slow internal processes, over committing/under delivering, reselling is a nightmare here, Many customers are leaving due to poor experience the past few years

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