1.0
Sep 20, 2025
Former employee, less than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Can’t say too much. I completed training and then resigned.
Cons
• Company-issued laptop had severe lag and cursor issues, preventing me from logging in on time despite being at my desk early. •I was told time would be unpaid when I couldn’t work due to the malfunctioning device, even though I was available and trying to work. •My timecard wasn’t corrected; I was told to “make up” the time. •Tone and professionalism during escalation felt dismissive (e.g., reactions to messages and questioning the validity of the evidence I provided). •Productivity was scrutinized on my second day in production, despite call volume that compared favorably with peers already out of training.