Great company with growth potential - Field Training Manager T-Mobile Employee Review

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

T-Mobile B2B and B2Gov offer some great growth opportunities fpor sales and sales support professionals. They have invested heavily in the network, cutting edge sales tools, customer support, people, and marketing. Their training and onboarding program for sales is one of the best in the business. The solutions they provide can help organizations be more efficiant, keep employees and clients safe, and drive increased revenue and lower costs. They have a much lower market share in B2B and B2Gov so there is a lot of room for growth. Benefits and perks are great, sales support and teamwork are outstanding, and they promote a fun, performance-driven culture.

Cons

T-Mobile has has a consumer-centric, transactional culture that has limited their growth results in Mid-Market, Enterprise, Strategic, and Government sectors. The best performing sector is SMB, focused on very small businesses. Sales quotas can be high, driving high turnover and low participation rates. Sales process can be viewed as complex or difficult to manage, especially for someone coming from outside of telecom.

Explore other reviews about T-Mobile

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexibility, compensation. Teamwork and good management.

Cons

There were really no cons working there.

5.0
Mar 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

182
avatar
T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
See reviews by: Helpful|Rating|Date|All