RSA - RSA T-Mobile Employee Review

1.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great discounts, benefits, commission structure 75% off your bill is huge and the acc. Discount is ok could be better

Cons

Orlando Florida is a terrible place to work at t-mobile. Management does not even know how to do there jobs! They get trained by other managers when they get hired for the position for like 2 weeks that's all! They do not do their jobs and expect you to hit every single metric! They use these sheets called tcharts similar to a dealership 4 box sheet and they completely bundle everything in to the price they created for you for your phone that day give you a price a month and the same day price to deceive the customer in to buying it! The funniest part about it is they will not even give you a glance at the phone your customer wants to purchase unless you give them that sheet all filled out with the products you slammed the customer with oh and God forbid you did not write as much as they wanted you to write down or sell as much as they think you should! You will get grilled about it and sent back on the floor to sell them the rest. Not only is this a bad experience for the employees but most importantly the customers! Once I leave I'll pay extra money at Verizon just to stay away from t-mobile. I do believe it's a great company but if you are located in Central Florida stay far far away from t-mobile

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5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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